Volunteer Telephone Assistant
Do you enjoy connecting with people for a worthwhile cause? Then, this is the role for you!
We are looking for one or more individuals to be a volunteer telephone assistant; a person keen to help us make contact with our supporters. We believe that a personal voice of encouragement goes a long way in helping our supporters know how much they are valued by our organisation. For our Annual Fundraising Dinner, this role will involve calling our supporters to thank them for their ongoing commitment to us, to remind them of the details of the dinner and to express our hope that they will join us for a wonderful night of celebration, to hear inspiring stories from the field as a result of their partnership with us. You would be provided with a phone, desk, general script and relevant supporter details to complete your task, ideally at the International Teams Australia office in North Parramatta.
Who we’re looking for.
Our volunteer telephone assistant should be friendly and conversational, and confident to talk to people in a kind and caring manner. You need to be able to listen and understand well, speak clearly and be easily understood. When required to leave a voice mail, you must be competent to communicate clearly and concisely.
Duration and required availability
We estimate the task of contacting supporters to take approximately sixteen hours, scheduled in the hours that suit you between 9 am – 4 pm.
You can perform this role on the days of the week that suit you between Monday – Thursday.
You must be available for this task between the 23-26 September 2019, and/or the 30 September-3 October 2019
Future Opportunities for a volunteer telephone assistant.
There will be other occasions in the future when we would love further engagement from a volunteer telephone assistant. If this is something you would be interested in helping us with from time to time, please indicate so in your response.